The Conference for Digital Professionals
webinale | May 30 – June 3, 2022 in Berlin or Online

Anouk Vastert

Anouk Vastert
Until the conference begins:
✓ Arduino Starter Kit or Amazon Echo Dot for free
✓ Group discount
✓ 2 in 1 conference special
Register now
Bis Konferenz­beginn:
✓ Arduino Starter Kit oder Amazon Echo Dot gratis
✓ Kollegenrabatt
✓ 2-in-1-Konferenzpaket
Jetzt anmelden

Anouk Vastert

SAP

Anouk started with SAP in April 2020 as Customer Experience Advisor. In this role she works intensively with SAP’s largest global accounts. She partners with customers to define their CX Vision 2025 and Brand Experience principles. Then executes assessments of experience maturity (Sales-Digital-Services) as well as end 2 end customer journey mapping. After that the roadmap for improvement and business cases are built, CX KPIs are put in place as well as a continuous customer feedback management system. Anouk is an expert in Customer Experience company-wide transformation and change management, helping companies to change from inside-out product and process focus, to outside-in Customer focus.

Take me to the full program of Zum vollständigen Programm von Berlin Berlin .

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All talks by Anouk Vastert

webinale 2022 webinale 2022 -

The perfect Digital Transformation does not exist….cause we are human




All talks by Anouk Vastert

webinale 2022 webinale 2022 -

The perfect Digital Transformation does not exist….cause we are human




STAY TUNED!

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