13:30 - 14:15
What if the user wants to phrase his intentions directly instead of having to take the detour via an app or website? Intelligent multimodal dialog systems seem to further reduce the gulf between human and machine. But when and how do chatbots work, when is voice appropriate and what characterizes multimodal interfaces? This talk explains the capabilities of Alexa and Co., considers their limitations, and also shows the user experience and design challenges.