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Designing Experiences that Inform Decision-Making

Session
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Infos
Donnerstag, 10. Juni 2021
11:00 - 11:45

In verbal and visual communication, product, and service design, most projects we work on have something in common – they all inform decisions for immediate tasks or future behaviors. In every interaction we design, the user needs information to understand if, when, and how to do something. This talk invites to bring the user’s decision making to the center of the design process, considering their previous knowledge and their perception, access, and understanding of the information they interact with.

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